Terms of service

Terms of Service

Last updated: [Insert Date]

OVERVIEW

Welcome to PersonART – The Art of Personalisation. The terms “we”, “us” and “our” refer to PersonART. PersonART operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide customers with personalised event products and gifts.

Our store is powered by Shopify, which enables us to provide secure online purchasing and store functionality.

By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.

SECTION 1 – ELIGIBILITY AND USE

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under supervision of a parent or guardian.

  • All information you provide when placing an order is accurate and complete.

  • You will not use our Services for any unlawful or fraudulent purposes.

You are responsible for maintaining the security of your account information and any activity that occurs under your account.

SECTION 2 – PRODUCTS

We make every effort to accurately display our products and services. However:

  • Colours and appearance may vary depending on screen settings or devices.

  • Many of our products are customised or personalised, meaning the final product may vary slightly from product images.

We reserve the right to:

  • Modify product descriptions

  • Discontinue products

  • Limit product quantities

without prior notice.

SECTION 3 – ORDERS

When you place an order with PersonART, you are making an offer to purchase.

Orders are only confirmed once:

  • Payment has been successfully processed, and

  • We send an order confirmation email.

Because many of our items are customised, orders cannot always be cancelled once production has started.

SECTION 4 – PRICING AND PAYMENT

All prices displayed on our store are shown in South African Rand (ZAR).

Prices may change without notice.

Unless otherwise stated, prices do not include shipping costs, which will be calculated at checkout.

You agree that all payment details provided are valid and authorised for use.

SECTION 5 – SHIPPING AND DELIVERY

We aim to process and ship orders as quickly as possible.

However:

  • Delivery times are estimates only.

  • We are not responsible for delays caused by courier services, customs processing, or unforeseen circumstances.

Once your order has been shipped, responsibility transfers to the courier service.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including:

  • images

  • designs

  • logos

  • product layouts

  • text and graphics

are the intellectual property of PersonART and may not be reproduced or used without written permission.

SECTION 7 – THIRD-PARTY SERVICES

Our website may include links or integrations with third-party services.

We are not responsible for the content or policies of external websites or services.

SECTION 8 – PRIVACY

Your personal information is handled according to our Privacy Policy.

Our website is hosted on Shopify, which processes certain customer information to provide secure e-commerce services.

SECTION 9 – LIMITATION OF LIABILITY

PersonART will not be liable for any direct or indirect damages arising from:

  • use of the website

  • product misuse

  • delays in shipping

  • website errors or interruptions

Products are provided “as is” and “as available”.

SECTION 10 – INDEMNIFICATION

You agree to indemnify and hold harmless PersonART and its partners from any claims arising from misuse of the Services or violation of these Terms.

SECTION 11 – GOVERNING LAW

These Terms of Service shall be governed by the laws of:

South Africa

Any disputes will be handled within the appropriate courts of South Africa.

SECTION 12 – CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on this page.

Continued use of the website after changes means you accept the updated Terms.

SECTION 13 – CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

PersonART – The Art of Personalisation

Email

info@personart.co.za

Address

45 Shearwater Road
Roodepoort
Gauteng
1724
South Africa

Phone / WhatsApp

071 687 0438